Our Reviews

A pleasant and friendly experience

I had an appointment for 7:45 for oil change. Didn’t leave until 11:00 for oil change & 3 tire sensors! Very disappointed

As usual, the Preston staff including Adam, Amber, and Halley in service met my needs and were always the best!

I have all my vehicles maintained and serviced at Preston Chevy. This trip was for my commercial Chevy Box Truck, which needed routine scheduled maintenance services plus there was a dash light that came on. The service writer, Adam Brown, was very professional and kept great communication during the couple days of trouble shooting and performing the repairs. The truck was promised back to me before Friday evening, which the mechanic, Chris Gannon, and Adam had my truck ready to be back in the working world on Thursday, which was one day earlier than estimated. Thank you again Preston Chevy for your services! ☆☆☆☆☆ Five(5) Star Rating!!

Service was fast

Oil change and tire rotation Took about 11/2 hours.

love this place, everyone has always been so helpful.

I asked for an oil change and transfer case service. The work was done in a timely manner while I waited. No issues.

As always, I sign up with Adam because he is great; professional and perfect when he takes care of myself and my vehicle . He goes above and beyond with seeing everything is done correctly the first time. Addresses any needs for my truck and works with me to have things done without being pushy. I appreciate him Thank you Sharon Adams

Amber Gray’s commitment to outstanding customer service didn’t end with my purchase—it only got better. Even after the sale, she went above and beyond to ensure everything with my vehicle was perfect. She handled any concerns quickly and professionally, making sure I felt valued and supported every step of the way. Her dedication to customer satisfaction is truly exceptional. It’s rare to find someone who genuinely cares about their clients long after the paperwork is signed, but Amber does just that. I can’t recommend her and this dealership enough—if I could give more than five stars, I absolutely would! Additionally, Adam in the service department provided top-notch support, ensuring my truck was in excellent condition and even arranging a loaner vehicle while it was being serviced. His attention to detail and willingness to go the extra mile made the experience seamless. This dealership truly sets the standard for excellence!

Ok

Good job timely

No worries thank you!

I found the car in the right color we were looking For , at price that was acceptable. It’s a pleasure Working with your wonderful sales team.

The Preston team was very kind and helpful.

Great experience with sales team. From sales consultant Bill Lane, GM Shannon and Dylan Rothfuss FM. All of them were professional, friendly and knowledgeable. I highly recommend clients to work with the team at Preston Chevrolet.

We arrived early and service took us early.

Everyone one was very nice and helpful.

completely satisfied with the service

Everything went smoothly, & i was kept informed as to the work that was performed

Professional, efficient, friendly, what more can I say. Keep up the good work!

JJ and the team once again made the buying experience easy. 100% recommend Preston Chevy.

Couldn't be happier. They go about and beyond. Wouldn't go anywhere else.

Marvette was very thorough and couldn’t been more pleasant. He did a GREAT job.

Everyone was very nice & I was notified when my car was ready! They did all the services & washed my car too! Thankyou to Marv & his team!

Good experience with service, pickup and drop off

Preston service took me in immediately with no appointment when my car was experiencing problems. I’ve always been a loyal Preston customer so this is not a complaint but a suggestion. While I was waiting for my car to be serviced, a LOUD and PROFANITY filled confrontation and argument broke out in the service garage that could clearly be heard in the customer waiting area. The argument finally was broken up by the service manager. Though I understand that tensions and arguments are a part of every workplace, it doesn’t instill a lot of confidence in your service customers when they are exposed to a loud profanity filled argument that erupts in your service garage. Also, when I finally got home, I lifted the hood of the car to check things out (as I always do) and discovered a large pair of channel lock pliers sitting on top of the engiine. If this tool had slippped off and gotten into one of the moving parts of the engine cabinet, my already bad day could have gotten even worse. I will return the pliers to Preston (I already have two pair and don’t need a third.) Anybody can have a bad day and I will continue to be a loyal Preston customer.

Service team was friendly and very helpful

Brian L was great! Easy to deal with. Truck i bought is awesome

Great staff. Friendly. Keep you informed.

Service writer was great

AS USUAL GUYS ALWAYS MAKE SURE I AM TOGETHER AND AT A FAIR PRICE. RICARDO WAS GREAT AS USUAL.

It was great

it was a good experience.

Very professional, was able to make a deal and buy.

Service professionally done. Kept me informed of status.

Marv and Tyler were a pleasure to work with.

Everything was easy

The shuttle service was almost two hours late of my scheduled return time which caused many problems at my place of employment. They also did Not wash my car but checked the box on the paperwork they did wash the vehicle...which lead me to question what other services were not performed that I paid for🤔

Ricardo and Giovan were great. They showed me everything that needs to be done to my car and explained why. Both of them were professional, personable, and knowledgeable.

Great Staff

Brought car in the night before (had an 9am appt the next morning)and was promised my car at 3:00pm the next day. Nothing major. Normal tire rot, oil change brake flush. Upon a phone call from me at 3, since no one called me, they said a service tech would call. An hour later still no call. Now it’s 4:00 and no car. I called again and the girl said she’d check. Still was not done. I asked if my car could be brought to my home and they said not until the next day. I needed it by noon. It’s 10:45 and I am anxiously waiting for my car.

We have dealt with JJ now with three vehicles two were l leased and one was bought today Couldn't ask for a better guy to deal with!! We appreciate you JJ!

Great!

The staff and mechanics are so helpful, friendly and knowledgeable. The go way above and beyond to help

Love that they offer a shuttle ser

From making appointment to final service all went very well. Was treated like family and felt confident the service was done to the highest standards.

Adam was thorough and kept me informed.

The trouble turned out to be more $ then expected and was worried about getting the job done in time for me to pickup my son from school but the mechanic said he thought he could get it done, and he did. The jobs was done just in time. Please thank him for me.

Friendly greeting when I arrive. Was kept informed of the progress of my truck. Nice waiting room.

Great folks at Preston. Purchase of my 2022 GMC Sierra 1500 limited has been miserable ever since I pulled off the lot. Should have never traded in my 2015 Silverado. Been in service 3 times so far since 12/24. Once for emissions, and twice for repeat oil leaks on a 33k mile vehicle. Not sure if quality of service, or general vehicle quality? Overall very disappointed.

The Preston team was great to work with. They were always very friendly and helpful. I appreciate the straight-forward discussions with no pressure or games. Bob was great- he listened to the details of the vehicle I wanted, and he found it and got it for me, even though it was a couple hours away.

Awesome

Experienced staff and quality work

They did a great job

Oil change on my New 2025 Chevy 2500 PU Fast and professional

It is always a pleasure having my vehicle Maintenance with Preston Chevrolet! Not only great work but awesome employees.

Everyone is friendly and works to keep the customer satisfied.

Everyone I dealt with was very polite and courteous. Made me feel very comfortable with my entire experience. Will recommend Preston to others I talk to in regards to my personal experience.

Ricardo - walked through the process

My experience here is always a good one. They do the job with experience. They always treat me well and with respect. My service employee Ricardo is knowledgeable and always treats me good. I always bring my vehicles to Preston.

Walter Queisser our sales person did an excellent job setting up all the electronics on the car and explaining how everything worked and answering all of our questions. The dealership was clean and everyone was very friendly and accommodating. Walter went above and beyond making sure we were very comfortable with our purchase of a 2025 Chevrolet Equinox AWD that he even stayed past closing time on a Friday night. The deal we got was the best around and Walter even added some free maintenance items not covered by the factory warranty. With 5 dealerships within a 15 minute drive of our house we chose to drive 45 minutes to Preston Chevrolet to buy our new vehicle and we are glad we did.

This was our 4th time leasing through Preston. There was a great selection of Silverados on the lot to look at. Our salesman JJ is the best.

I again had a great experience buying a vehicle from Preston Superstore in Burton, Ohio. Bill Hale listened to my desires and needs. We found a perfect fit with a 2025 TrailBlazer.

Quick

Service met all expectations.....

Everything Went Well. Thank You.

From the onset of my problem with my 2021 Silverado calling Preston Chevrolet, Christina was very helpful and courteous working with me on a solution. Arriving there with a tow truck Adam jumped right in and handled everything beautifully getting me in, diagnosing the problem and set me up with a loaner. After a day in a half everything was fixed and Adam was helpful with assisting me in returning the loaner and obtaining my truck back. Great job I’d say to Preston Chevrolet!

friendly and professional

My experience was fulfilled in that I was given a time frame and it was executed professionally! Thanks

They were very nice and speedy too

Adam at Chevy is the best. He takes care of every detail no matter how small. He makes sure it is done right the first time. Let's me know if something needs to be done in the future as well as any current issues. I won't go to anyone else

Excellent and quick great people Would highly recommend and buy ther sgain

I had a scheduled appointment for an oil change & tire rotation. When I arrived Adam greeted me instantly and asked if everything was ok with my car. I asked him to check out everything along with the oil change. While waiting, Adam sent me a video from the mechanic who suggested i have the calipers serviced. I agreed. The video is a great addition to show exactly what needs to be done and that they are not just trying to push additional expenses on the customer.

Very friendly staff. Easy to deal with.

Clean shop , solid service

The staff went above and beyond to help me out by calling the service dept. on their vacation day. They made sure that my issues were addressed with my car.

My experience with Brian Lightner was AMAZING. He helped me get an amazing deal on a 2025 Chevy Trax and I absolutely love the vehicle! Also, Dylan Rothfuss helped make the finance aspect of everything so quick and painless! Thank you, Preston Team!

Nice and easy, in and out of service

I brought my work vehicle in for an unscheduled service situation, and Adam Brown from the service department had the repair handled in a timely manner. Adam has handled all my vehicles for the past 3 years or so.

I love everyone at Preston's. They are very courteous, knowledgeable and very pleasant. Kudos always to Bill Lane

Everything was great. Thanks!

Preston Chevy is an old-school dealership that goes above and beyond any dealership I’ve dealt with. Specifically, Holly Vansil is outstanding in what she does, she is a known nonsense lady who does a great job.

Service right away and the employees were so polite

PERFECT SERVICE ALWAYS

Treating me very well

Service was friendly and tech was knowledgeable and gave great detail on work being done.

It was a great experience

It was quick & efficient.

Adam is a great advido

Staff are courteous and friendly. I totally trust them

I have been loyal to your dealership since you bought it from Rich Lambert. I moved from Geauga County to Painesville 3 years ago. I have continued my loyalty for service to my Traverse because I trust service tech Adam Brown to to be honest and fair with me, and I would continue to rely on Mike Piotrowski when I need a new vehicle.That strong feeling for Preston changed yesterday when I was informed that if I paid my $490.15 service bill with a debit card I would not be charged the extra 3% I would incur if I used my credit card to pay. I have never used or owned a debit card and don't intend to start now, so I was forced to pay an additional $14.70. My blood pressure is still elevated, and I'll see if Classic Chevrolet will service my vehicle without a credit card service fee the next time I need service, after all they are 2.4 miles from home while Preston is 21 miles away Keith

Awesome job, very happy with the service

Everything was handled quickly and promptly. Fantastic experience.

Preston has a great team of people who strive to make sure you’re taken care of. We recently bought a car that has had some issues, no fault of Preston but everyone from our sales rep, service manager, service rep, shop manager, etc., are working together to make sure this issue is resolved. They have been so helpful and supportive! I cannot say enough about the team I’ve been working with there.

Friendly and efficient

At this point in time I was looking for a Colorado certain color, wheels, seats, bed liner was a plus had to travel to look at the truck but things worked out came to a number added a step rail did the deal

Did a great job..

Brian took

Easy in and out

Tom Z at Preston is a fantastic salesman and will be the only salesman I will work with to buy my cars. Everyone is so friendly and helpful

Great job! Everyone is super friendly and work was done as planned.

Awesome

Always do a good job when I bring my vehicle in

Friendly, listened to my needs and wants, and quick.

Always get great service for Adam

Very kind, patient, listening to my concerns which helped relieving my anxiety, a real help for sure.

I was supposed to get a tire rotation along with my oil change , the tech Matt decided I didn’t need them done and instead of telling me that just assumed I wouldn’t read the paper and notice instead of informing me and asking if I wanted done anyways

Service went well, everyone was courteous and everything that my vehicle needed was explained.

All seemed to go very well thanks to Marv's informative and efficient service. Marv and Adam have been servicing our cars for the past 30 plus or minus years and have been keeping my very special 2010 HHR in top condition for a lady of 87. Too bad they discontinued this make of car since it has been perfect for me!

Good experience, with one exception I misunderstood that they would have my car from Friday at 11:30 until around 4 PM monday.

Good service

I was taken care of right away and the service team was very nice

Marv and Adam are awesome!

perfect

Good as usual. Everyone very polite.

The best service experience I've ever had. The Chevy service team at Preston went above and beyond to ensure my vehicle was serviced and completed on time. Thanks Preston Chevrolet.

Always outstanding service at Preston. Adam, Amber, Halle, and Krista are all the best!.. Bruce Krok….loyal Preston and Chevy customer!

Great product. Service was scheduled and completed quickly!

Bobby Powell and Mike were so very professional and helpful in so many ways!! This was a wonderful experience and I absolutely LOVE my new car!! Thank you all so very much!

Fast and Very helpful.

They Help Me With everything and very polite

Preston has again been wonderful. After several attempts Adam was able to find our problem and fix it. Thank you Adam. He also worked extremely hard to get us a loaner as our car was at Preston for some time. In fact, the loaner was brought to us. Fantastic company to work with. We have been Preston customers for 10 years and give your name whenever someone is looking for a car .

They removed the scratches and now it looks like a brand new car , I’m happy again . Thanks Josh

Adam Brown was great keep me informed what was going on with the truck he all so put me in a truck for i could drive until my truck was done Adam is number (1) in my book thank you

second purchase with Preston. Very pleased with everyone who helped us.

Was polite, kept me up to date on what needed to be done, was very efficient

Very good!

Great

The service department was fantastic as always.

On June 4th I had an appointment for my 2022 Equinox for a first free SVC from dealership - lease buyout oil change and for a rear water leak near the driver's side hatch that drips out the vent near the fuse box. The invoice states the tech performed a multi-point inspection and "verified no more water intrusion". I was charged $206.76 for the tech to unclog the sunroof drain holes. After the June 5th rain, on June 6th I noticed there was water dripping in the same area puddling on the rear mat again. When I called the Service Dept on the 6th, I asked if the second appointment was going to be covered by Preston since it was not fixed properly the first time at $165 per hour. The nice gal who answered the phone placed me on hold to ask her manager. Needless to say, the answer was they didn't know if I would be charged additional money until they performed another inspection. I would like to think Preston Dealership would apply the first $206.76 to the second inconvenient appointment on June 12th since the issue was so called "verified" and obviously not fixed. I told Mr. Powell when I bought out the lease in February 2025, I would be a loyal customer to Preston for vehicle service. This was because of the great sales service I received from Mr. Powell during my GMC trade-in and my initial purchase of the Equinox RS. On a different note, I also appreciated Mr. Powell's assistance during my recent lease buyout. Since my lease buyout, I moved from Aurora to Cuyahoga Falls and now it's an hour drive for me one way, but I kept my word and made my service appointment at Preston. Fact is, I could have easily driven two miles to Ron Marhofer, but I didn't. I unfortunately, I have another appointment on June 12th at 10:15 a.m. to see if the rear water leak can be resolved. Please contact me if you have any questions. Thank you.

As always friendly service, overall pleasant experience

I am handicapped so I really appreciated the extra help i received in picking up my car, especially in putting the convertible top down.

As I was driving my work truck I noticed a caliper was not releasing fully after applying the brakes which was causing the truck to slowly pull to one side. I called the service department and spoke to Adam Brown and he had me drop the vehicle off so it could be serviced. This was early Friday morning and he had the truck repaired and returned to me Saturday morning. This was totally unexpected because I figured I wouldn't get the truck back until Monday evening. Adam Brown and the Preston Chevy service department has been amazing to do business with for over four(4) years now. I can't express how satisfied I am since I changed dealerships!!

J.J. Moore and associates always go above and beyond to help make a smooth deal. This is the fifth vehicle we got thru J.J., he must be doing something right.

Very friendly employees. Took my car in right away.

Prompt professional service as usual. This is the only place I will take my Corvette for service.

Everyone was very kind and respectful

Scott was awesome

I brought my Malibu in for recall work. I experienced reduced engine power and presented a letter from GM to the Preston regarding the issue. Unfortunately, I was unable to take the car in myself due to scheduling issues. The car was dropped off Thursday for a Friday morning appointment with paperwork and statements for recent work that had been done. I was called Friday afternoon about 1 pm. The service manager informed the car should be ready by 3 or 4 pm that day. I said that was good as long as the car was ready by Saturday morning. I also informed service to contact my dad as I would unavailable. Just after 2 pm I received a call from my father saying that the service manager informed him a part needed ordered and wouldn't be in until Tuesday . Service said they try to have the part expedited. My father for whatever reason picked the car up Friday evening. Saturday at 3 pm I received a call from Preston letting me know that the part had arrived and I could bring the car back at my convenience. My dad returned the car Sunday night. The part was installed first thing Monday morning. I was not called when the work was completed. I reached out late Monday morning. My parents picked up the car. My father was told by service that my paperwork (paperwork I brought in) was in the car. It is not in the car. I would very much like that paperwork back. I'm not sure why my dad handed it over in the first place.

Holly is amazing and handled everything perfectly. Everyone I met was very nice and I am obsessed with my new car

Great experience at Preston Chevrolet in Burton. Very professional service staff.

Holly Vansil, went above and beyond, we could not be happier with how she handled everything!! Definitely would recommend her and Preston dealership. thank you Holly

Dakota went above beyond the call of duty with my new Colorado.

Wasn't sure what to expect when I called the Autobody shop regarding some eroded paint on my hood. Frank was quick to help me, no issues. He was confident, efficient and friendly. Work was done timely and my car looked new when I picked it up. The team cleaned it up nicely. Very happy!

Great communication- Great environment!

Always a pleasant experience

The Sales person Micheal was very helpful and found me the exact truck I wanted, yay!!

All employees were courteous and answered all questions. Service at Preston has always been great. Thank you.

I have used Preston before I purchased a car from them. The service is absolutely excellent the staff is very polite and I give them a 10 thank you for your service.

Everything was done professionally, fast and correct. Everything there are always so friendly and helpful.

I scheduled an appointment for my car Friday the 13th at 8:15. My dad dropped it off the Thursday afternoon before. I had sent some paperwork with him describing the issue and other paperwork of recent work that had been done. There was some miscommunication back and forth. Mostly because I left my dad to take care of my car. The work got done later than I was expecting. However, from my end Braydon the service advisor was polite, professional, and did everything I asked of him. My paperwork was not returned to me with the car, but after clarifying the situation with Braydon he was able to find and return the paperwork. Thank you Braydon. I apologize for creating a complex situation.

This is our 6th vehicle from JJ Moore, he always makes out experience pleasant!! Shout out to Mike in finance for making signing the documents a breeze in a time crunch!

First oil change service done on vehicle. The pickup and delivery service makes it, so I won't go anywhere else. I appreciate this service. without it I would be using a day of vacation or a weekend day sitting at the dealership. Thank you again for offering this!

Good people good job

Already explained the

Top notch professional service, like no other!

Found and fixed the rattle underneath. Was in and out fast.

Truly wonderful experience. Anshu, Walt and the entire team really seemed to care about doing the best they could for us. We were truly impressed with our experience and will drive over an hour to come back to Preston when it’s time to buy our next vehicle.

Fantastic service at this location. From welcoming me in through the entire process was seamless. Not only was my purchasing and trade experience easy, your follow ups and making sure my purchase was everything I wanted it to be. Your team is fantastic and I can’t thank you enough.

Got the job done

Excellent service

This is my 3rd purchase from Preston ... that should say it all !!!

very happy and pleased

Engine light came on on my 2025 trax. Was able to get next day appointment and have it checked. Part is on order.

Got everything done just it was lengthy

Scheduled online for routine oil change. The process was easy with adequate appointment options. My vehicle was taken in a timely fashion. The staff was pleasant and competent.

amazing service!!

Service was ok didn't wash my truck even though I asked

Excellent service

Brayden was great with communication and very honest with the work being completed as well as the pricing for everything. Very easy service appointment!

Our sales man was awesome!!!

Did everything to find the problem and fix it

I am always confident that the service dept. at Creston Chev will take good care of my car and will find any issues that I may not know about. I am a car nut and won’t take my 2024 Traverse RS just anywhere.

Adam was great. Got my truck in and out of the shop fast and fixed my check engine light

I went in to the dealership with a flat tire. Marv in service took my car back and one of the mechanics plugged the hole and I was back on the road within the hour.

Great service and I was able to use my GM points!

Was there for very early morning service. Seemed it took longer than anticipated.

Thank you for fixing my 2022 Equinox sunroof leak, providing a rental car and detailing my car after it was completed. Much appreciated.

As usual, everything and everyone always make it a pleasure to come back for service

Tom Z is a fantastic salesman! He took the time to answer our questions and gave us all information in a no pressure way!! He also kept our 8 year old daughter entertained through the process by turning his computer screen around and letting her watch cartoons and giving her a stuffed animal! An all around great guy and a great salesman! Mike in finance was also great to work with!

Bill Hale was my sales man. He made the lease process easy and fast. Everything was explained so that I could understand it.

Preston is always very professional and friendly. I am always very satisfied.

Adam , the service manager was great to work with. I brought my 2021 Corvette in because of a check engine light. It turns out that the transmission needed serviced and the steering gearbox went out. Kind of crazy, given the care is 4 years old and only has 9049 miles on it. At any rate, Adam and the service tech (Brandon????) diagnosed my issue and kept me informed throughout the entire process. Adam gave me his personal cell to call him if I had questions. The car sat almost two month at the dealership waiting on back ordered parts. I just got the car back last night. Cheers to Adam & Brandon for a job well done!

Preston dealership is a very trustworthy place to have any type of work done. Their employees are super nice and honest and can be trusted.

Everyone was super nice and a very nice waiting room with snacks, coffee and tea.

Did not rotate tires again and I did see a screw on the ground that came from my cabin. Air filter that I told you guys, it didn't need to be changed because I did it myself, and they cut a hole, then yeah, my glove box, to get to the screw that was eventually on the ground

Very efficent and professional service that I would recomend to anyone.

My salesman scott he had a bad attitude to my insurance company because it took to long he said my wife really wanted the car or I would have walked out of your dealership

Kept me informed even sent me videos of the damage

Everything was excellent....a special thank you to Scott for making the car buying experience a positive one. He was professional, knowledgeable and helpful. If your shopping for a vehicle at Preston - ask for Scott, you won't regret it. Another thank you to Mike - he made the financing process painless. His upbeat and professional attitude was greatly appreciated. Again thank to everyone at Preston for a job well done!

Everything went as planned. Enjoyed the coffee.

We did not feel the salesman was really interested in making the sale. The sales manager did a out standing job. Thanks again Howard and Cynde B.

Everything went nice and smooth. The waiting area nice and comfortable had nice conversation with other owners that we're waiting as well, nice job!

Always an amazing experience! I wouldn’t take my car anywhere else!

Marv keep me informed during the service visit

Great customer service and service done and completed at a reasonable time

Always professional and friendly.

Very good!

Again, and again, I am incredibly amazed by the amazing care and consideration and professionalism given to me by Adam Brown and his team! I know that anything that I need help with they will be there for me!

I always have a great experience from being greeted and doing the walk around the advisor while they give a thorough explanation of what they are looking at and what to expect. They always have cold water,snacks and internet while I'm waiting. When my vehicle is done my advisor tells me any future recommendations so I can be prepared but what I liked the most was my video that the tech sent of him doing my vehicle inspection. What is a big plus not only my purchase here but I received 4 free oil changes and tire rotations.

Got in and out in 90 mins which is excellent! Oil change and brake inspection

Quick and efficient oil change and Brandon even found a ten dollar coupon for me!

Always friendly and respectful.

Preston always does a great job and I appreciate the honesty of the mechanics. They work hard to give you the best deal they can, without cheating the customer and that is always top notch on my list!!

Fantastic!

Good job

The people were efficient and pleasant. My car was fixed in a reasonable amount of time and the price was lower than ours first quoted I am happy with my service.

Good experience.

Brian Lightner went overboard with handling the deal .... happy with the service

I had an oil change and tire rotation. The service department was very nice.

I had an oil changed it went well. I just love Preston of Burton Ohio they are the best dealership I have ever gone to.They never cease to amaze me. I wouldn't go anywhere else.

Walt and Shannon were awesome getting my son into a affordable lease. Highly recommend these guys to put you in a vehicle.

got there 15 min early and the service person came right out to greet me and called me by name. asked me some questions and I said there were two more items to look at 1 the freeze on the backup camera , and 2 th service AWD system came on and please look at that. he said he would and told me about 1:15 min actually took 2 hrs but that was ok. Jackie walked through and talked to every one and I like that personal touch.

Excellent service

I was super happy with my purchasing experience at Preston’s Chevrolet. They were able to find me the exact truck I wanted. I felt relaxed and not pressured in the whole process. They also were able to meet my requirements for the sale to happen. Would highly recommend all of the 3 Preston’s dealerships. Have previously bought from their Kia dealership with the same satisfaction.

Most pleasant car buying experience I’ve had. Holly is the best!

perfect service

The people at Preston are so friendly and helpful. Everyone asked if we needed anything and offered us several times if we wanted something to drink while we waited. I have not been to a dealership that cared about my concerns and what I wanted on my vehicle. They listen and go above and beyond to get answers to my questions, information and look into my wants. They are quick to respond to calls and texts. The financing process was informative and processed quickly.

Excellent Service Team. Need service while on the road. Fair price quick service

Everyone is always friendly and it's a great atmosphere

very good

Bob and Shannon were great and the finance guy as well!! Great job everyone and thank you.

Always a quality experience

Did everything I asked and More

Such a nice service I definitely tell everyone about your dealership, I know where im going to buy my next car as well as everyone in my family.

Bill Lane did a great job getting the vehicle we wanted. Great personality! Mike did a great job also and was very nice to work with. Great experience overall! Thank you!

Always promt and efficient.

People were friendly, able to answer my questions and I enjoyed talking with them.

The employee there were very kind and accommodating through the entire service.

Brian Lightner, Shaun Savage, Michael Schmida and Shannon were amazing! They helped me with a tough situation and made things work so I could get the opportunity I needed! Fantastic people! Truly the “Nicest People serving the Nicest guests”

Amazing service and Amazing Staff I'm very pleased with everything

The car looks beautiful and I am please with the work.

The girl that waited on me was very pleasant and very efficient

Kali (spe)ing?) Was great. Had my usual oil change tire rotation Etc I thought that was my last free . She said "oh no you have another year." Who knew? She was very helpful.

Good service. Excellent manors, always upfront

MARV is the best. My vehicle was really having an issue and he made sure it was fixed quickly so I could do my job. He was pleasant and knew the issue from just a quick evaluation. THANK DOCTOR MARV you saved my vehicles life!!!

It was fast and efficient. Everyone was very kind.

We let the professionals find us the car we wanted! And Mike and the staff at Preston Chevrolet did the job! We now have the car we wanted!

Very busy , if I wanted to look for a vehicle I couldn’t even find a place to park.

Excellent

very nice and professional helpful

Great!!

Ray and his team are always great to work with.

excellent very friendly as always

In and out

Very glad that Braydon took care of me checking in and kept me up to date throughout the repairs. Adam also explained in detail about what needed to be serviced. Thank you both!

All was great in location. Just did not like using the AI service to make a maintenance reservation. Keep the personal touch.

Good experence

Tom Z was above and beond

From, Scott Golnick salesman, to the sales manager to the finance manager all involved were very professional. Scott showed us 3 cars in our price range and took the time to explain in detail each car. Would recommend Scott and Preston Superstore.

ALWAYS GREAT SERVICE

completely satified

On time, excellent service, professional atmosphere.

The oil change and tire rotation went well. I have been there twice since purchasing my vehicle from you in April of this year. Each time I have requested the squeak be looked at in the drivers rear brakes. Each time I’m sent a video telling me how good of shape my brakes are in. My brakes still squeak. Certified pre owned truck and it squeaks periodically when I stop.

The Salesman Mike Piotrowski found the Traverse we wanted and completed our sale seamlessly.

Excellent service. Went over everything thoroughly.

Very friendly and professional people JJ moore is the best always gets me what i want

We have leased and bought several vehicles from Preston and have had a great experience every time. Bob, Shannon, and Dylan are absolute professionals - always helpful and upfront, and never pushy. I cannot recommend Preston highly enough!

Love buying there from the owner to sales to finance they all do a great job

Holly was totally amazing to work with. She was very knowledgeable, fast and efficient. Made my experience very pleasurable.

They were prompt and polite and ready to help.

Friendly and prompt service

Service was fine. Had to keep my truck for an extra couple of days to find and fix a mix up with my extended warranty, which was bought through Preston. Staff was very nice and helpful and able to resolve the issue.

Great Service Adam and Marv are amazing and efficient. They handled my service request Perfectly. I support Preston Chevy because they are a local company and support local people and businesses. Giving back to the community is important

Service was very quick for Saturday service was in and out within an hour very helpful thank you

They were all super nice, got me in a Chevy trax, the payment where I wanted it, it was easy, smooth, and I will recommend your place to family and friend's. I thank your staff for a good experience.

Its so relaxing to my truck there for service, everybody so nice they tell you exactly how long it will takes,and they do it right.

Great!

All went fine. It was my first complimentary oil change and set of wiper blades.

Brian Lightner is world class! He is absolutely the best, he is honest and upfront he has twice helped me get exactly what I wanted and needed. Shaun Savage and Michael Schmida are amazing the entire Preston family rocks!

EXCELLENT SERVICE MARV WAS GREAT

We had a fantastic experience at Preston Chevrolet. From the moment I walked in, the staff was friendly, professional, and attentive. Tom Z made the whole process smooth and stress-free—no pressure, just honest answers and great customer service. The vehicle was exactly as described, and they went above and beyond to make sure I was comfortable with every detail before driving off the lot. I highly recommend Preston Chevrolet to anyone looking for a new.

took my 2 cars in for oil change and tire rotation - both attendants were so helpful and friendly. wanted to go for lunch at local restaurant - took us up and picked us up - washed our cars - what more could you ask for.

From start to finish the staff at Preston made our experience five star! Walter was a knowledgeable, patient salesman

You are great to work with, no pressure sales tactics and make us feel at ease.

Great service, work completed quickly as quoted good price and a nice clean car a plus.

Did a good job and staff was friendly

As always, the service was great. They did the work quickly and let me know the results. I am moving to FL and I hope the next dealership can continue the excellent job. Thanx

Dave Mills always goes above and beyond. He is prompt, efficient and he alwasy ensures that I am completely satisfied. I thoroughly enjoy working with him. Thank you!

Friendly and efficient

They completed everything in a timely fashion and very professional

Everything went as expected

work completed in a timely manner

As always the service is second to none

When I picked up the van it was in a garage bay that was blocked by a school bus that was in que for its route. We were not able to explore the Sirius or On Star features in the garage. The explanation of the systems was a little short and I have spent time pouring through the manual learning the vehicle. The whole process seemed a little rushed, but acceptable.

They are always great in service but hour and a half for oil change is a little too long

Easy pick-up and delivery. Video of car being serviced was helpful.

Working with Bill Lane in locating and getting my new Colorado was great. He found the exact color I wanted and helped me picked out the accessories (and the whole package looks amazing)! Adam Brown in the service department had the accessories installed with great professionalism, he is a great asset to the team. Dylan Rothfuss was my finance manager that helped me maneuver through all the paperwork. He was very professional and took the time to explain all the paperwork I was signing. Bill then showed me the things I needed to know about my beautiful truck before I left. The staff at Preston Chevrolet is amazing!

Very satisfied with sales , financial and prodict

Very friendly, and communicated clearly the process. Nice waiting area as well.

Marv is great and always takes care of what's needed.

I’m a Born Again Christian and so integrity means a lot to me. It is very hard to find it in auto dealerships. But I can honestly say that I found it here at Preston. They are truly all about customer satisfaction 🙂

I took my vehicle in for warranty services & it took several master techs, several test drives, three visits over three months, to finally fix a broken motor mount. A MAJOR SAFETY ISSUE! I drove 7k miles in four months since I've owned the vehicle. I know my vehicle. My family's safety was beyond compromised! Adam Brown nor Bill Preston had Zero regards to my other saftey concerns & damages due to broken motor mount for months. Adam Brown in the service department is very insulting & unprofessional to say the least. I would NEVER recommend Preston service department to anyone!

It was very good.

I really love this company, they know how to take care of their customers

We appreciate the dealership fixing the wheel sensor finally. Marvin in service had contacted me regarding fixing the rust on the bed which was like that since we bought it and they would do nothing but oil spray underneath. He told me to find a time we could drop it off for a week or two to fix the sensor and the rust on the bed. And again big disappointment. Surprise surprise they fixed the wheel sensor but did not do anything with the bed he said he will try, which is not what Marvin told me! Again nothing but run around! Never would I purchase a vehicle from the dealership again and I will tell everybody about it with the poor service and selling something that was already rusted. Which obviously they did not inspect very well and now of course, we have to wait to see if it’s taken care of. WhichI highly doubt they will. I would definitely let everybody I know never to buy a vehicle from them or lease. So here I am again waiting to find out from Marvin, if this is gonna be taken care of!!

Marv is fantastic!

All good had coffee and a snack. Service did a great job on my truck

Oil life was not reset. Window sticker for next service was not changed

It takes me an hour of travel to your dealership. I had a 2 1/2 hour wait for an oil change. I did not expect to spend a four and a half hours of my day for an oil change. Very dissapointed

Good Job

Everything on my service order was completed timely, and professionally. I've been a customer of Preston Chevrolet for over 25 years, and the service has maintained its' high standards.

I love working with Bob Powell. I have purchased a lot of vehicles from him and he always makes it a smooth easy process. I really appreciate all the extra effort Bob put in to make this deal happen. Thanks Bob.

Everything went as it should

I will never come back. Picked it up again and still electrical issues on a brand new lease.

The service department is outstanding, and both Marv and Adam are excellent. However, the automated scheduling process for service is frustrating and seems inefficient. After answering a dozen questions, I receive a call back because the computer recorded the information incorrectly. Is this really an efficient system?

Adam was great except that after replacing my brake pads my truck still squeaks. Very unhappy with this truck