From scheduling, drop off to pickup - with different employees - all were pleasant, helpful and wanted to take care of us! Best news is the work was completed on our truck! So glad to have made the switch to Preston - we have worked with their sales team starting with the Chevy dealership and buying a new Ford Edge, body shop, parts and now service - with the amazing Preston team! Thank you.
Thank you for your feedback Ashley. I am glad to hear you talked to our service team and we will wait to see if your light comes back on. Let us know if and when we can help. Thank you for your business Ashley! -Jackie Preston Franck
We had an extremely pleasant experience. Every employee that was a part of our transaction truly showed that they valued us as customers and were extremely kind, courteous and professional, especially Bill Hale and Bill Preston.
Adam Brown was able to get me in with out questions asked for warranty work on my truck! There was a minor issue in between fixing the truck and me picking it up but Adam resolved it that day! Thank you for making my service at your dealership A good experience!
Thank you for your feedback Sandra. That is unacceptable and I appreciate you bringing it to my attention. The great thing about these surveys is they help us improve. I will be sharing your feedback with our team. Thank you for your patience and business. We will make sure your next visit with us is perfect.
-Jackie Preston Franck