I’ve went there for many years because of the good service, great deal on oil changes. Now the oil change is about the same as I could get done locally instead of driving 40 min away. While I was there I heard the woman at the customer service desk by the coffee in the waiting room, using foul language. Didn’t appear very professional to me. This is the woman we paid our bill to later.
August N.ROCK CREEK,OH
Thank you for your feedback August. I apologize you did not receive the service you have some to expect from us. The great thing about these surveys is they help us improve. I will be bringing your feedback to our team members. As for our prices, we are competitive and so much is included in that oil change price. It includes a rotate, brake inspection, alignment check, multi point inspection and a carwash. If the drive is ever an issue we are happy to provide complimentary pick up and delivery service. We appreciate your business.
-Jackie Preston Franck