Thank you for your feedback Robert. I am so glad to hear you talked to our service team this morning and are going to give us another chance to help you with the steering issue you are having. We appreciate your patience and for giving us a chance to make your last visit with us right.
Jackie Preston Franck
Thank you for your feedback Donald. Our oil change is actually a works package. It includes a rotate, brake inspection, alignment check, multi point inspection, and carwash. We anticipate this service taking approximately 1 hour and 15 minutes. Due to the extreme popularity at peak times it can take a little longer. If you're concerned about the wait we do offer valet service and loaner cars and would be happy to schedule that for you when you make your next appointment. Thank you for your patience and business Donald! -Jackie Preston Franck
Thank you for your feedback Stacy! I love to hear our team made you feel comfortable while you were here! We appreciate your business and your recommendation means the world to us!
-Jackie Preston Franck
Tom went above & beyond to make the experience painless. It was almost to easy, considering my engine was bad. I cant find one negative thing to say. Tom, Adam and the entire service department at Preston should be a benchmark for how all dealerships service departments should operate. All customer based businesses for that matter. Absolute class act!
Thank you for your feedback Diane. I'm sorry you are not completely satisfied after your last visit with us. Both Bill Preston and Bill Lane have left you a message as we would like to talk to you. Give us a call back so we can better understand your concerns. -Jackie Preston Franck
It was a no nonsense way to buy my truck. I made a mistake in internet shopping. Spent time at other dealers. Came back to Preston Chevrolet. Bob Powell treated me like a friend. Will not bother to shop anywhere else ever again.
Thank you for your feedback Charles. I can understand why that is frustrating. Our Service Manager Neal will be follow up with you today about the matter. We hope to find a way we can help. Thank you for your patience. -Jackie Preston Franck